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| This page is
for frequently asked questions regarding Infinite
Campus. If you have a question and do not see it
below, please send an e-mail to
helpdesk@usd475.org
so we can better serve you. |
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1. |
What is my username and password for
Infinite Campus?
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2. |
Why can't I log into Infinite Campus?
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3. |
I don't see everything I need to see.
How do I go about getting more rights?
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4. |
When I'm in Infinite Campus, it says
I have no calendar rights. What does that mean?
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5.
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Why is
it when I log onto Infinite Campus the link that shows
that I need to take attendance is missing?
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6. |
How do I print mailing labels
from Infinite Campus?
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7. |
What kind labels do I need to use
to generate mailing labels from Infinite Campus?
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8. |
When using Gradebook and trying to copy Groups from
one class to another, why does the term I want to copy
not show up?
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9. |
Why won't the Lesson Plan Copier in Gradebook allow
me to copy my lesson plan from the previous year over to
the new year?
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10. |
When I am putting scores in my Gradebook, the scores
show up on the right side in the gray boxes. Why
does nothing shows up in the yellow boxes on the left
side of my Gradebook?
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11. |
Why
do my percentages and grades not calculate correctly
when I'm using Weighting on Groups in Gradebook?
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12. |
I've entered assignments in my Lesson Planner and
entered grades, but found out that I entered them under
the incorrect Task. Do I have to completely
reenter all my assignments and grades?
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13. |
I've posted grades in my Gradebook. Why is it when
I make any changes to any scores for my students, that
the corrections are not reflecting on the printed report
card?
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14. |
I
have students that are close on their percentages for
getting a higher grade. Why doesn't Infinite
Campus round up the percentages?
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1. What is my username and
password for Infinite Campus? |
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Your
username for Infinite Campus is your first and last name
together, lowercase, and with no spaces. The
default password when you first log onto Infinite Campus
for the first time is newpassword. You will be
prompted to change your password on your first time
logging into Infinite Campus. |
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2. Why can't I log into Infinite
Campus? |
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After three unsuccessful login attempts with
Infinite Campus, you will be locked out and your account will be
disabled. If this occurs, you need to contact the Help Desk at
717-HELP (4357) or
helpdesk@usd475.org. |
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3. I don't see everything I need
to see. How do I go about getting more rights? |
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If you do not see all
the necessary information that pertains to your job
duties and responsibilities, please contact the Help
Desk at 717-HELP (4357) or
helpdesk@usd475.org.
Your KAOS request will be reviewed and appropriate
rights will be given. |
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4. When I'm in Infinite Campus,
it says I have no calendar rights. What does that
mean? |
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The
calendar rights for your school and your position has
not been setup. Please
contact the Help Desk at 717-HELP (4357) or
helpdesk@usd475.org with the calendar that you need
rights to. Your KAOS request will be
reviewed and appropriate calendar rights will be given. |
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5.
Why is
it when I log onto Infinite Campus the link that shows
that I need to take attendance is missing? |
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If the link showing you
to take attendance is missing, you need to contact your
building secretary. What happens usually is that
adjustments have been made to a student's attendance
after receiving a phone call, the system was updated
through classroom monitor, and the attendance was taken
for you. If there are changes once you get to your
classroom as far as other students being absent, contact
your building secretary to adjust the records. |
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6. How do I print mailing
labels from Infinite Campus? |
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After logging into Infinite Campus, go to Index> Census>
Reports> Mailing Labels. You can select the
criteria you want for your mailing labels.
Remember when printing the PDF document, that you must
set Page Scaling to None so the labels will print
correctly. A Cheat Sheet on generating mailing
labels is located on the Documentation portion of this
site. |
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7. What kind labels do I
need to use to generate mailing labels from Infinite
Campus? |
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Here is
information on Avery Labels to use when generating
mailing labels in Infinite Campus:
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Number of Sheets in Box (33
labels per sheet) |
Avery Number – Inkjet |
Avery Number - Laser |
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25 |
8160 |
5260 |
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40 |
8810 |
5810 |
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100 |
8460 |
5160 |
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250 |
Not available |
5960 |
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8. |
When using Gradebook and trying
to copy Groups from one class to another, why does the
term I want to copy not show up? |
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When using the Copy
Group Function in Campus, you have to have a Folder or
Group in the task you want to copy to before it will
show up in the Copy Group. Once you have built the
Group, go to the Copy Group selection and when you have
the groups opened up, right click in the gray area and
select Refresh to show all the folders or groups that
you have created. Once that is done you should be able
to copy your assignments to the group you want. |
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9. |
Why won't the Lesson Plan Copier
in Gradebook allow me to copy my lesson plan from the
previous year over to the new year? |
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When using the
Lesson Plan Copier at the beginning of the school year
to copy a lesson plan from the previous year, ensure
that you have created NO folders under the Lesson Plan
for the Current school year. If you have then the Lesson
Plan Copier will now work. Delete any Groups you have
set up and try the Lesson Plan Copier again. |
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10. |
When I am putting
scores in my Gradebook, the scores show up on the right
side in the gray boxes. Why does nothing shows up
in the yellow boxes on the left side of my Gradebook? |
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Go to Lesson Planner and
find the grading task that you are working on.
Select the Grading Task and ensure that you have
selected a grading curve. Once grading curve is
selected and you have saved, the running totals should
reflect in the Gradebook. |
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11.
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Why do my
percentages and grades not calculate correctly when I'm
using Weighting on Groups in Gradebook? |
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When using the Weighting
on Groups option in the Lesson Planner and Gradebook,
all folders and groups must total 100%. You cannot
have each group at 100%. For example:
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Homework = |
20% |
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Class Participation = |
20% |
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Tests/Quizzes = |
60% |
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100% Total |
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12. |
I've entered
assignments in my Lesson Planner and entered grades, but
found out that I entered them under the incorrect Task.
Do I have to completely reenter all my assignments and
grades? |
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No, you do not have to
reenter anything. Go to your Lesson Planner.
Find the task where you put the group and assignments
and select the group under that task. In the drop
down at the bottom of that group editor window, select
the task where you want to place the group and then
click save. Please note that when you move groups
to another task to make sure that you to to that task
and select your grading curve. The grading curve
does not move with the group. If you have posted
grades for that task, you will have to repost the grades
again. |
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13. |
I've posted grades
in my Gradebook. Why is it when I make any changes
to any scores for my students, that the corrections are
not reflecting on the printed report card? |
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Once you have posted
grades for the report card, any changes that you do to
any scores will not be reflected on the posted grade.
You will need to REPOST your grades again and generate a
new report card if necessary. |
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14. |
I have students
that are close on their percentages for getting a higher
grade. Why doesn't Infinite Campus round up the
percentages? |
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At both Elementary and
Secondary levels there have been Grading Curves created
to allow either Straight Grading (i.e. 80, 70, 60, etc.)
and Curved Grading (i.e. 89.5, 79.5, 69.5, etc.).
To select the Rounding Curve instead of the Straight
Curve, go to your Lesson Planner, select the task you
want to change the curve on, and then select the
appropriate curve for your building or grade level.
All Curves with rounding have "Rounding" in their names. |
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Return to
Infinite Campus User Resources Home Page
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